Every pair on its way, and every customer told when it is ready.
Each order moves through clear stages: sent to lab, received, quality checked, fitted, ready and picked up. Customers get WhatsApp updates at the stages you choose, so the phone at the counter rings less and pairs leave the drawer sooner.
LO-20481 · Meera P.
ReadyDelivery Tracker, step by step.
Order created
The tracker starts the moment the lens order is saved, with the promised date shown to staff.
Lab to store
Mark lenses received and checked. Late orders are listed first with the lab name.
Fit and finish
The fitter marks the pair fitted after edging, mounting and a final check.
Ready message
A "Ready for pick-up" WhatsApp goes out with the balance due and store hours.
Everything in Delivery Tracker.
WhatsApp updates
Send order received, ready for pick-up and balance reminders through the WhatsApp Business Platform.
Promised date tracking
Every order shows days left or days late against what the customer was told.
Pick-up drawer
Know which drawer or box each ready pair sits in, and how long it has waited.
Uncollected reminders
A follow-up goes to customers whose glasses have been ready for more than a set number of days.
Branch pick-up
Order at one branch, collect at another. The tracker shows where the pair is now.
Repairs and adjustments
Track repairs and warranty jobs through the same stages as new orders.